SYNCDATE DocsPlan-limit messages
What each limit message means when SYNCDATE says a plan has no room for an account, sync, calendar or feature, and what you can do.
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A limit message means what you tried to save needs more than your plan gives. Nothing is deleted or changed when you see one. Fix it by removing something, choosing a smaller setup, or moving to a plan that has room. The actual numbers for each plan are on plans and limits and on the pricing page. They are not repeated here, and the message itself shows your own count and your plan's allowance.
Sync limit reached
"Sync limit reached." You already have as many syncs as your plan allows. Delete a sync you no longer use, or upgrade. One sync can hold more than one calendar pair, so it is often possible to fold two syncs into one. See what counts as a calendar, a sync and an account.
Account limit reached
"Account limit reached." You have connected as many accounts as your plan allows, so a new one can't be added. Disconnect an account you don't use, or upgrade. After a connection attempt you may see "You're already at your plan's account limit. Disconnect an account first, or upgrade to connect more."
Calendar limit reached
"Calendar limit reached." The calendars across all your syncs add up to your plan's total. The message says what the total would become if you saved. Remove a calendar from a sync, or upgrade. Calendars count once per sync they appear in.
Per-sync calendar limit exceeded
"Per-sync calendar limit exceeded." One sync has more calendars than your plan allows in a single sync. Take calendars out of this sync, or split it into two. A Mirror allows fewer calendars than a Push. See Mirror or Push.
This setup is too heavy for your current plan
"Reduce calendars, switch to one-way, or upgrade." The combination of calendars and two-way links is more than your plan can run. Remove calendars, make part of it one-way, or upgrade.
Rules need the Plus plan
"Rules need the Plus plan." Rules, and Custom on privacy and free or busy, aren't on your plan. Use a fixed choice instead, or upgrade. See custom text and rules.
Custom text is not available on your plan
Your plan can't use Custom text for this field. Pick a fixed choice, or upgrade. See plans and limits for which fields are covered.
Per-calendar sync settings require the Pro plan
Different settings for each calendar in a sync need the Pro plan. Use the same settings for every calendar in the sync, or upgrade.
Sync horizon requires an upgrade
"Sync horizon of this length requires an upgrade. Your plan allows less." You asked to sync further ahead than your plan allows. Choose a shorter range, or upgrade. See how far ahead sync goes.
Removing SYNCDATE branding requires an upgrade
Your plan keeps the SYNCDATE branding on copies. Leave the setting on, or upgrade.
MCP access requires a paid plan
Reading and managing events through an AI assistant needs a paid plan. The platform tools that manage SYNCDATE itself are included on every plan. See connect an AI assistant.
A sync was paused when your plan changed
When a plan goes down, syncs over the new limits are paused instead of deleted. See Paused — plan changed.
Related
Plans and limits
The five numbers that limit a setup, what each one means, and which one actually stops people.
What counts as a calendar, a sync, and an account
Accounts, calendars and syncs are three different things and your plan limits each one separately. What each word means, and which limit you're hitting.
Start sync is greyed out
Why the Start sync button is greyed out: five things can hold it, and some show no message. How to find which one it is.
Messages when saving a sync
What each message means when SYNCDATE won't save, start, resume or delete a sync, and what to do next.
Why is my sync paused
Every Paused label a sync can show, what caused it, whether you can resume it yourself and when to contact support.
Custom text and rules: decide what each copy says
Write a copy's title, description or location yourself with pieces of the original dropped in, and use if-this-then-that rules for text, privacy and free or busy.
Direction: one-way or two-way
Push copies one way and never touches the source. Mirror goes both ways. How to tell which one you need, and what changing it later deletes.
Account and connection messages
What each account status, calendar access label and connection error means when you connect Google, Microsoft, iCal or CalDAV, and how to fix it.
Why a Team rule limits my sync
If a choice on your sync is turned off, or a sync is paused, with a message about your Team, here is what each message means and what you can do.