Messages when saving a sync

When you save, start, resume or delete a sync, SYNCDATE checks it first. If a check fails, nothing is changed and you see one of these messages. Most are quick to fix. Where only support can help, the entry says what to send: the sync's name and the address you sign in with, to support@syncdate.app.

These calendars are already synced togetherCopy Anchor Link

"These calendars are already synced together. Select different calendars or edit the existing sync." Another sync already links the same calendars. Edit that sync or pick different calendars. See what counts as a calendar, a sync and an account.

This change goes beyond your current plan's limitsCopy Anchor Link

Your plan doesn't have room for what you tried to save. You may also see "This sync is over your plan's limit." See plan-limit messages.

This change would delete synced eventsCopy Anchor Link

"This change would delete synced events. Confirm the impact before saving." Your edit removes copies that already exist. Read the impact summary and confirm if that is what you want.

This sync was just changed by another actionCopy Anchor Link

"This sync was just changed by another action. Reload and try again." Reload the page and make the change again.

This sync changed since you opened itCopy Anchor Link

"This sync changed since you opened it — reloading." Or: "This sync was just changed somewhere else. Showing the latest version; please redo your change." Someone, or another tab, saved first. Look at the latest version and redo your change.

This sync is busy finishing another changeCopy Anchor Link

"This sync is busy finishing another change. Wait a moment and try again." Nothing to fix. Try again shortly.

One of the connected accounts needs to be reconnectedCopy Anchor Link

"One of the connected accounts needs to be reconnected before this sync can run." Reconnect the account, then save again. See Re-authorization needed.

We couldn't confirm your access level for one of these calendarsCopy Anchor Link

"Reconnect the account and try again." SYNCDATE can't tell whether you can edit the calendar. Reconnect the account and save again.

One of these calendars is read-onlyCopy Anchor Link

"One of these calendars is read-only, so it can't be part of a two-way sync." Use one-way sync from it, or get edit access to the calendar. See what SYNCDATE decides on its own.

This calendar is read-only, so it can only be a sourceCopy Anchor Link

"This calendar is read-only, so it can only be a source — not a sync target." Make it the source, or choose another target.

A calendar in this sync can't be foundCopy Anchor Link

Remove it from the sync or choose another.

You can't remove the last calendar from a syncCopy Anchor Link

"You can't remove the last calendar from a sync. Delete the sync instead."

Your Team's rules don't allow thisCopy Anchor Link

"Your Team's rules don't allow this. Check the choices that are turned off, then try again." See why a Team rule limits my sync.

We couldn't check your Team's rules just nowCopy Anchor Link

"We couldn't check your Team's rules just now, so nothing was changed. Try again in a moment." It clears by itself. See why a Team rule limits my sync.

Please enter a name for this syncCopy Anchor Link

Type a name in the name field and save again.

An account changed since this page openedCopy Anchor Link

Reload the page and make the change again.

Looks like that sync was just createdCopy Anchor Link

"Looks like that sync was just created. Refresh the page to see it." Or: "This sync was already created." It was saved the first time. Refresh and you will see it.

We could not confirm the Google calendar has the access this sync needsCopy Anchor Link

"Check its sharing and try Resume again." The Google calendar shares busy times only. Ask its owner for the access the sync needs, then press Resume. See Paused — source calendar access needed.

No connectionCopy Anchor Link

"No connection. We couldn't confirm it went through. Check your connection and press Start sync again." The wording ends "Save changes again." when you were editing. Check your connection, then look at the sync before pressing the button again: the change may already have gone through.

Couldn't reach the serverCopy Anchor Link

"Couldn't reach the server. Check your connection and try again."

Something went wrongCopy Anchor Link

"Something went wrong — your calendars were not changed." or "Something went wrong. Please try again." Try again. If it repeats, contact support.

This sync is finishing its move to our new sync engineCopy Anchor Link

"It will start again on its own — nothing to do." You can't resume it yet. It restarts without you.

Your account is being deletedCopy Anchor Link

"Your account is being deleted, so this sync can't be turned back on." Contact support if you didn't mean to delete your account.

This sync can't continue after our sync engine upgradeCopy Anchor Link

"Please contact support and we'll remove it for you." You can't fix it. Email support with the sync's name and we will remove it.

This sync needs help from supportCopy Anchor Link

"This sync needs help from support before it can continue. Please contact support@syncdate.app." You can't fix it. Send the sync's name.

Nothing was deleted. This sync can't remove its copied events itselfCopy Anchor Link

To have the copies removed, email support from the address you sign in with and name the sync, before you delete it.

Related

Start sync is greyed out

Why the Start sync button is greyed out: five things can hold it, and some show no message. How to find which one it is.

Plan-limit messages

What each limit message means when SYNCDATE says a plan has no room for an account, sync, calendar or feature, and what you can do.

Why a Team rule limits my sync

If a choice on your sync is turned off, or a sync is paused, with a message about your Team, here is what each message means and what you can do.

Account and connection messages

What each account status, calendar access label and connection error means when you connect Google, Microsoft, iCal or CalDAV, and how to fix it.

What counts as a calendar, a sync, and an account

Accounts, calendars and syncs are three different things and your plan limits each one separately. What each word means, and which limit you're hitting.

Team sync rules: set what your Team's members can copy

How a Team owner limits what members' syncs copy: the team default, groups by email domain, exceptions, what each setting does, and how a change reaches existing copies.